Computer Presentation Systems, Inc.

WarrantyWatcher

Service Requests

Warranty Management

Reporting

Homeowner and

Vendor Portals

Integration

Software Tools for Effective Warranty/Customer Service Management

WarrantyWatcher provides a complete home builder Warranty and Customer Service management toolkit. The software includes walkthrough, homeowner request management, work order production, mobile integration for field access, operational management reporting, document/picture/file storage and problem/contractor analysis. Separate web portals for both homeowners and vendors facilitate access and streamline communication.

Features

  • 24/7 real-time access for builders, homeowners and vendors
  • Builders record, categorize, review and distribute orders for repairs of homeowner issues
  • Homeowners can take advantage of the Portal to submit requests, see status updates and review request history
  • Upload images, warranty manuals, local utilities and service contact sheets as well as files of any type to share with vendors and homeowners.
  • Go Mobile! Field Reps have 24/7 anywhere/anytime access to requests, work orders, buyer info and the ability to create work orders from their phone/tablet
  • Vendors have 24/7 access to the Portal for work orders, drawings, photos, options selections and lot details

........................

Video: Computer Presentation Systems WarrantyWatcher, a comprehensive Warranty/Customer service management software

Find out how to deliver more responsive warranty service to your homebuyers!

Watch the video!

Read our Blog

Follow us on Facebook

Sitemap

© 2016 by CPS Inc.