Retail Solutions

Improve your customers’ shopping experience with automated queue management and interactive customer comment board

CPS QuikLine automated line queueing
AUTOMATED QUEUE MANAGEMENT

QuikLine

Effective line management improves both the customer experience and retailer’s profitability.

In today’s customer service environment, how people feel about waiting in line matters more than how long they wait. CPS QuikLine manages the wait process notifying shoppers during the process and offers several unique components to automated queue management: use of over-the-counter hardware, integration with third-party applications, and multimedia reminders.

EXPLORERead about a Whole Foods install in Tysons Corner
 PROACTIVE CUSTOMER SERVICE

Customer Comment Board

CPS’ touchscreen-based Customer Comment Board acts as a proactive customer service process, where retail shoppers are asked to submit comments, suggestions, and ideas.

It offers all sorts of customer engagement initiatives such as calendars, video content and social media combined into a single board designed to enhance the shopping experience.

EXPLORE
BUSINESSES ARE KEEPING CUSTOMERS HAPPER EVEN WHEN THERE ARE LINES

Businesses take lines seriously as consumers don’t like waiting

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EMPOWER YOUR CUSTOMERS – ADD PROACTIVE CUSTOMER SERVICE

Let’s talk about empowering your customers, asking for questions and  feedback

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USING QUEUEING THEORY TO MANAGE LINES

Queue theory helps make the line wait process both faster — and more tolerable

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CONTACT US

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